Delivery Information
Delivery Information
JUN 2020
** THERE ARE DELIVERY DELAYS IN BOTH UK & INTERNATIONAL SHIPPING **
Most couriers are impacted by the coronavirus pandemic
STANDARD UK DELIVERY
We use Royal Mail 1st Class post for all our UK shipments.
Normally orders are delivered within 1 - 2 working days BUT currently, deliveries are taking longer in some areas due to staff shortages at Royal Mail
Please see here for Royal Mail Updates:
https://www.royalmail.com/
https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update
Please select 'EXPRESS DELIVERY' at checkout to guarantee items are delivered within a certain time frame.
Thank you for your patience
EXPRESS DELIVERY (1-2 WORKING DAYS) £7.95
This is a tracked service usually delivered next working day (very ocaasionally in 2 days)
Items are guaranteed to be delivered within 1-2 working day (on orders received by us by 4pm)
Please select this option at checkout if you require your items by a particular date
Next day delivery costs £8 to most areas in the UK ( please contact us for charges & delivery times to Highlands and other remote areas)
Next day delivery is not available for International destinations
UK
FREE DELIVERY on orders over £25 within the UK, Channel Islands, Isle of Man.
| Destination | Order Value | Cost | Method | Estimated Delivery Time |
|---|---|---|---|---|
| Mainland UK Jersey Guernsey Isle Of Man |
Under £25 | £3 | Royal Mail 1st Class Untracked | 1-2 working days |
| £25 & over | FREE | Royal Mail 1st Class Untracked | 1-2 working days |
Ireland
FREE DELIVERY to Ireland on orders over £50.
| Destination | Order Value | Cost | Method | Estimated Delivery Time |
|---|---|---|---|---|
| Ireland | Under £50 | £5 | Economy Courier, Signed & Tracked | 4-6 working days |
| £50 & over | FREE | Courier, Signed & Tracked | 4-6 working days |
International Shipping
** DELIVERY TO MANY COUNTRIES IS SEVERELY AFFECTED BY CV19 PANDEMIC **
There are some countries we can no longer ship to due to border closure
Costs have increased to many destinations
The situation changes frequently.
You may receive an email after you place your order with up to date information on your particular country.
Please note also certain products (eg large quantities of liquids) are restricted by the customs or carriers of individual countries.
In our section below we have approximate costs for destinations we have previously successfully shipped to * Currently these prices are changing frequently due to CV19 * This is beyond our control.If your country is not shown, please contact us directly on hello@eyecare-shop.co.uk and we will check with couriers on costs and transportation restrictions
Europe Zone 1
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
Austria Belgium Czech Republic Denmark Finland France Greece Germany Hungary Italy Monaco Netherlands Poland Portugal Romania Slovakia Spain Sweden |
£15 | Economy Courier, Signed & Tracked | 7-10 working days |
Europe Zone 2
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
Belarus Bulgaria Latvia Malta Norway Ukraine |
£20 | Economy Courier, Signed & Tracked | 7-10 working days |
*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.
Far East
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
China Hong Kong Singapore South Korea |
0.1 - 4 kg £30 4.1 - 5 kg £35 5 - 6 kg £40 |
Economy Courier, Signed & Tracked | 15-20 working days |
Middle East
| Destination | Cost per weight* | Method | Estimated Delivery Time |
|---|---|---|---|
|
Bahrain Israel Qatar Saudi Arabia UAE |
Up to 4kg = £30 5 - 6 kg = £45 |
Economy Courier, Signed & Tracked | 15-20 working days |
*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.
USA & Canada
IMPORTANT:
North America's customs and couriers are refusing entry of larger bottles of liquids to the USA and Canada. As such, only bottles containing small volumes of liquids (10ml or less) such as eye drops can be sent. Contact lens solutions are likely to be seized and destroyed. Please contact us for more information
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
USA Canada |
Up to 4kg = from £25 4.01 to 5kg = from £30 For orders weighing more than 5kg, please contact us for a live quote |
Economy Courier, Signed & Tracked | 15-20 working days |
*Extra charges apply for more remote destinations.
South America
Limited shipping to certain areas only in South America: please contact us with your requirements.
Africa
Limited shipping to certain areas onlyin Africa: please contact us with your requirements.
Australia & New Zealand
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
| Australia |
0.1 to 1 kg = £25 2.01 to 4kg = £35 4.01 to 5kg = £40 |
Economy Courier, Signed & Tracked | 20-25 working days |
| New Zealand |
Up to 3kg = £25 3.01 to 4kg = £30 4.01 to 5kg: = £35 For orders weighing more than 5kg, please contact us for a live quote |
Economy Courier, Signed & Tracked | 20-25 working days |
*Extra charges apply for more remote destinations.
JUN 2020
** THERE ARE DELIVERY DELAYS IN BOTH UK & INTERNATIONAL SHIPPING **
Most couriers are impacted by the coronavirus pandemic
STANDARD UK DELIVERY
We use Royal Mail 1st Class post for all our UK shipments.
Normally orders are delivered within 1 - 2 working days BUT currently, deliveries are taking longer in some areas due to staff shortages at Royal Mail
Please see here for Royal Mail Updates:
https://www.royalmail.com/
https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update
Please select 'EXPRESS DELIVERY' at checkout to guarantee items are delivered within a certain time frame.
Thank you for your patience
EXPRESS DELIVERY (1-2 WORKING DAYS) £7.95
This is a tracked service usually delivered next working day (very ocaasionally in 2 days)
Items are guaranteed to be delivered within 1-2 working day (on orders received by us by 4pm)
Please select this option at checkout if you require your items by a particular date
Next day delivery costs £8 to most areas in the UK ( please contact us for charges & delivery times to Highlands and other remote areas)
Next day delivery is not available for International destinations
UK
FREE DELIVERY on orders over £25 within the UK, Channel Islands, Isle of Man.
| Destination | Order Value | Cost | Method | Estimated Delivery Time |
|---|---|---|---|---|
| Mainland UK Jersey Guernsey Isle Of Man |
Under £25 | £3 | Royal Mail 1st Class Untracked | 1-2 working days |
| £25 & over | FREE | Royal Mail 1st Class Untracked | 1-2 working days |
Ireland
FREE DELIVERY to Ireland on orders over £50.
| Destination | Order Value | Cost | Method | Estimated Delivery Time |
|---|---|---|---|---|
| Ireland | Under £50 | £5 | Economy Courier, Signed & Tracked | 4-6 working days |
| £50 & over | FREE | Courier, Signed & Tracked | 4-6 working days |
International Shipping
** DELIVERY TO MANY COUNTRIES IS SEVERELY AFFECTED BY CV19 PANDEMIC **
There are some countries we can no longer ship to due to border closure
Costs have increased to many destinations
The situation changes frequently.
You may receive an email after you place your order with up to date information on your particular country.
Please note also certain products (eg large quantities of liquids) are restricted by the customs or carriers of individual countries.
In our section below we have approximate costs for destinations we have previously successfully shipped to * Currently these prices are changing frequently due to CV19 * This is beyond our control.If your country is not shown, please contact us directly on hello@eyecare-shop.co.uk and we will check with couriers on costs and transportation restrictions
Europe Zone 1
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
Austria Belgium Czech Republic Denmark Finland France Greece Germany Hungary Italy Monaco Netherlands Poland Portugal Romania Slovakia Spain Sweden |
£15 | Economy Courier, Signed & Tracked | 7-10 working days |
Europe Zone 2
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
Belarus Bulgaria Latvia Malta Norway Ukraine |
£20 | Economy Courier, Signed & Tracked | 7-10 working days |
*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.
Far East
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
China Hong Kong Singapore South Korea |
0.1 - 4 kg £30 4.1 - 5 kg £35 5 - 6 kg £40 |
Economy Courier, Signed & Tracked | 15-20 working days |
Middle East
| Destination | Cost per weight* | Method | Estimated Delivery Time |
|---|---|---|---|
|
Bahrain Israel Qatar Saudi Arabia UAE |
Up to 4kg = £30 5 - 6 kg = £45 |
Economy Courier, Signed & Tracked | 15-20 working days |
*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.
USA & Canada
IMPORTANT:
North America's customs and couriers are refusing entry of larger bottles of liquids to the USA and Canada. As such, only bottles containing small volumes of liquids (10ml or less) such as eye drops can be sent. Contact lens solutions are likely to be seized and destroyed. Please contact us for more information
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
|
USA Canada |
Up to 4kg = from £25 4.01 to 5kg = from £30 For orders weighing more than 5kg, please contact us for a live quote |
Economy Courier, Signed & Tracked | 15-20 working days |
*Extra charges apply for more remote destinations.
South America
Limited shipping to certain areas only in South America: please contact us with your requirements.
Africa
Limited shipping to certain areas onlyin Africa: please contact us with your requirements.
Australia & New Zealand
| Destination | Cost* | Method | Estimated Delivery Time |
|---|---|---|---|
| Australia |
0.1 to 1 kg = £25 2.01 to 4kg = £35 4.01 to 5kg = £40 |
Economy Courier, Signed & Tracked | 20-25 working days |
| New Zealand |
Up to 3kg = £25 3.01 to 4kg = £30 4.01 to 5kg: = £35 For orders weighing more than 5kg, please contact us for a live quote |
Economy Courier, Signed & Tracked | 20-25 working days |
*Extra charges apply for more remote destinations.