May 2020   

**  THERE ARE DELIVERY DELAYS IN BOTH UK & INTERNATIONAL SHIPPING **

Most couriers are SEVERELY impacted by the coronavirus pandemic

 

STANDARD UK DELIVERY

We use Royal Mail 1st Class post for all our UK shipments.

Normally orders are delivered within 1 - 2 working days BUT currently, deliveries are taking two to three weeks in some areas due to staff shortages at Royal Mail 

Please see here for Royal Mail Updates:  

https://www.royalmail.com/coronavirus

https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update

PLEASE ALLOW 2- 3 WEEKS FOR STANDARD UK DELIVERY or select 'EXPRESS DELIVERY' at checkout to guarantee items are delivered within a certain time frame.

Thank you for your patience

 

EXPRESS DELIVERY (1-2 WORKING DAYS) £7.95

This is a tracked service usually delivered next working day (very ocaasionally in 2 days) 

Items are guaranteed to be delivered within 1-2  working day (on orders received by us by 4pm)

Please select this option at checkout if you require your items by a particular date

Next day delivery costs £8 to most areas in the UK ( please contact us for charges & delivery times to Highlands and other remote areas) 

Next day delivery is not available for International destinations

UK 

FREE DELIVERY on orders over £25 within the UK, Channel Islands, Isle of Man.

Destination Order Value Cost Method Estimated Delivery Time
Mainland UK
Jersey
Guernsey
Isle Of Man
Under £25 £3 Royal Mail 1st Class Untracked 1-2 working days
£25 & over FREE Royal Mail 1st Class Untracked 1-2 working days

 

 

Ireland

FREE DELIVERY to Ireland on orders over £50.

Destination Order Value Cost Method Estimated Delivery Time
Ireland Under £50 £5 Economy Courier, Signed & Tracked 4-6 working days
£50 & over FREE Courier, Signed & Tracked 4-6 working days

 

International Shipping

** DELIVERY TO MANY COUNTRIES IS SEVERELY AFFECTED  BY CV19 PANDEMIC **

There are some countries we can no longer ship to due to border closure

Costs have increased to many destinations

The  situation changes daily. 

You will receive an email after you place your order with up to date information on your particular country. 

 Please note also certain products (eg large quantities of liquids) are restricted by the customs or carriers of individual countries.

In our section below we have approximate costs for destinations we have previously successfully shipped to  * Currently these prices are changing daily due to CV19 *  This is beyond our control.

If your country is not shown, please contact us directly on hello@eyecare-shop.co.uk and we will check with couriers on costs and transportation restrictions

 

Europe Zone 1

Destination Cost* Method Estimated Delivery Time
Austria
Belgium
Czech Republic
Denmark
Finland
France
Greece
Germany
Hungary
Italy
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Spain
Sweden
£15 Economy Courier, Signed & Tracked 7-10 working days

 

Europe Zone 2

Destination Cost* Method Estimated Delivery Time
Belarus
Bulgaria
Latvia
Malta
Norway
Ukraine
£20 Economy Courier, Signed & Tracked 7-10 working days

*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.

 

Far East

Destination Cost* Method Estimated Delivery Time
China
Hong Kong
Singapore
South Korea
£25 Economy Courier, Signed & Tracked 15-20 working days

 

Middle East  

Destination Cost per weight* Method Estimated Delivery Time
Bahrain
Israel
Qatar
Saudi Arabia
UAE
Up to 4kg = £25 *

4 to 5kg = £30 *

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 15-20 working days

*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.

* Currently these prices are changing daily due to CV19 * This is beyond our control.


USA & Canada

IMPORTANT:
North America's customs and couriers are refusing entry of larger bottles of liquids to the USA and Canada. As such, only bottles containing small volumes of liquids (10ml or less) such as eye drops can be sent. Contact lens solutions are likely to be seized and destroyed. Please contact us for more information

Destination Cost* Method Estimated Delivery Time
USA
Canada
Up to 4kg = from £22

4.01 to 5kg = from £27

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 15-20 working days

*Extra charges apply for more remote destinations.

 

South America

Limited shipping to certain areas only in South America: please contact us with your requirements.

 

 

Africa

Limited shipping to certain areas onlyin Africa: please contact us with your requirements.

 

 

 

Australia & New Zealand

Destination Cost* Method Estimated Delivery Time
Australia Up to 3kg = from £25

3.01 to 5kg = from £30

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 20-25 working days
New Zealand Up to 3kg = from £27

3.01 to 4kg = from £33

4.01 to 5kg: = from £38

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 20-25 working days

*Extra charges apply for more remote destinations.

May 2020   

**  THERE ARE DELIVERY DELAYS IN BOTH UK & INTERNATIONAL SHIPPING **

Most couriers are SEVERELY impacted by the coronavirus pandemic

 

STANDARD UK DELIVERY

We use Royal Mail 1st Class post for all our UK shipments.

Normally orders are delivered within 1 - 2 working days BUT currently, deliveries are taking two to three weeks in some areas due to staff shortages at Royal Mail 

Please see here for Royal Mail Updates:  

https://www.royalmail.com/coronavirus

https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update

PLEASE ALLOW 2- 3 WEEKS FOR STANDARD UK DELIVERY or select 'EXPRESS DELIVERY' at checkout to guarantee items are delivered within a certain time frame.

Thank you for your patience

 

EXPRESS DELIVERY (1-2 WORKING DAYS) £7.95

This is a tracked service usually delivered next working day (very ocaasionally in 2 days) 

Items are guaranteed to be delivered within 1-2  working day (on orders received by us by 4pm)

Please select this option at checkout if you require your items by a particular date

Next day delivery costs £8 to most areas in the UK ( please contact us for charges & delivery times to Highlands and other remote areas) 

Next day delivery is not available for International destinations

UK 

FREE DELIVERY on orders over £25 within the UK, Channel Islands, Isle of Man.

Destination Order Value Cost Method Estimated Delivery Time
Mainland UK
Jersey
Guernsey
Isle Of Man
Under £25 £3 Royal Mail 1st Class Untracked 1-2 working days
£25 & over FREE Royal Mail 1st Class Untracked 1-2 working days

 

 

Ireland

FREE DELIVERY to Ireland on orders over £50.

Destination Order Value Cost Method Estimated Delivery Time
Ireland Under £50 £5 Economy Courier, Signed & Tracked 4-6 working days
£50 & over FREE Courier, Signed & Tracked 4-6 working days

 

International Shipping

** DELIVERY TO MANY COUNTRIES IS SEVERELY AFFECTED  BY CV19 PANDEMIC **

There are some countries we can no longer ship to due to border closure

Costs have increased to many destinations

The  situation changes daily. 

You will receive an email after you place your order with up to date information on your particular country. 

 Please note also certain products (eg large quantities of liquids) are restricted by the customs or carriers of individual countries.

In our section below we have approximate costs for destinations we have previously successfully shipped to  * Currently these prices are changing daily due to CV19 *  This is beyond our control.

If your country is not shown, please contact us directly on hello@eyecare-shop.co.uk and we will check with couriers on costs and transportation restrictions

 

Europe Zone 1

Destination Cost* Method Estimated Delivery Time
Austria
Belgium
Czech Republic
Denmark
Finland
France
Greece
Germany
Hungary
Italy
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Spain
Sweden
£15 Economy Courier, Signed & Tracked 7-10 working days

 

Europe Zone 2

Destination Cost* Method Estimated Delivery Time
Belarus
Bulgaria
Latvia
Malta
Norway
Ukraine
£20 Economy Courier, Signed & Tracked 7-10 working days

*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.

 

Far East

Destination Cost* Method Estimated Delivery Time
China
Hong Kong
Singapore
South Korea
£25 Economy Courier, Signed & Tracked 15-20 working days

 

Middle East  

Destination Cost per weight* Method Estimated Delivery Time
Bahrain
Israel
Qatar
Saudi Arabia
UAE
Up to 4kg = £25 *

4 to 5kg = £30 *

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 15-20 working days

*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.

* Currently these prices are changing daily due to CV19 * This is beyond our control.


USA & Canada

IMPORTANT:
North America's customs and couriers are refusing entry of larger bottles of liquids to the USA and Canada. As such, only bottles containing small volumes of liquids (10ml or less) such as eye drops can be sent. Contact lens solutions are likely to be seized and destroyed. Please contact us for more information

Destination Cost* Method Estimated Delivery Time
USA
Canada
Up to 4kg = from £22

4.01 to 5kg = from £27

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 15-20 working days

*Extra charges apply for more remote destinations.

 

South America

Limited shipping to certain areas only in South America: please contact us with your requirements.

 

 

Africa

Limited shipping to certain areas onlyin Africa: please contact us with your requirements.

 

 

 

Australia & New Zealand

Destination Cost* Method Estimated Delivery Time
Australia Up to 3kg = from £25

3.01 to 5kg = from £30

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 20-25 working days
New Zealand Up to 3kg = from £27

3.01 to 4kg = from £33

4.01 to 5kg: = from £38

For orders weighing more than 5kg, please contact us for a live quote
Economy Courier, Signed & Tracked 20-25 working days

*Extra charges apply for more remote destinations.